this weekSt. Louis, MO+15 milesTechnology Jobs
SUMMARY Under general supervision, the IT Service Desk Analyst has main responsibilities as the 1st point of contact in IT. Through multiple channels, the Analyst accurately logs and manages requests, incidents, and problems, assessing the services and customers impacted and the urgency for resolution. The Analyst works to resolve and satisfy incidents and requests, or route and escalate as nec...